Refund Policy for SaaS Services

 

Effective Date: 14/04/2026

Welcome to Rhythmic Aid Development And Consultant ltd. We provide a range of Software-as-a-Service (SaaS) solutions, including but not limited to digital tools, automation software, QR code services, web applications, and other online services.

By purchasing or subscribing to our services, you agree to the terms outlined in this Refund Policy.


1. Nature of Services

All our products and services are digital and delivered online. Once access is granted, the service is considered used. Therefore, refunds are limited and subject to specific conditions.


2. Eligibility for Refund

Refund requests may be considered under the following circumstances:

  • Duplicate payment or accidental multiple charges
  • Technical issues from our system that prevent access or proper use of the service
  • Service not delivered as described due to a verified fault on our end
  • Refund request made within [X hours/days] (e.g., 24–72 hours) of purchase with minimal or no usage

All refund requests are reviewed on a case-by-case basis.


3. Non-Refundable Situations

Refunds will not be granted under the following conditions:

  • Change of mind after purchase
  • Lack of understanding or inability to use the software
  • Partial use or full use of the service
  • Subscription renewal charges (if not canceled আগে)
  • Issues caused by third-party services, integrations, or user errors
  • Violation of our Terms of Service

4. Subscription & Auto-Renewal

  • Some services may operate on a subscription basis (monthly/yearly)
  • Subscriptions may automatically renew unless canceled আগে
  • You are responsible for canceling your subscription before the next billing cycle

👉 No refunds will be provided for unused time after renewal


5. Refund Request Process

To request a refund, please contact our support team with the following details:

  • Order ID / Invoice Number
  • Registered email address
  • Description of the issue

📧 Email: ismailhossainroman71@gmail.com
🌐 Website: https://marketing.techsoftbd.com

Our team will review your request within 3** business days and notify you of the decision.**


6. Refund Processing

If your refund is approved:

  • The amount will be refunded to your original payment method
  • Processing time may take 5–10 business days, depending on your payment provider (bank, card, mobile financial service, etc.)

7. Service Cancellation

You may cancel any service at any time:

  • Cancellation will stop future billing
  • You will continue to have access until the end of your billing period
  • No partial refunds will be issued for unused time

8. Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.


9. Contact Information

If you have any questions or concerns regarding this policy, please contact us:

📧 Email: ismailhossainroman71@gmail.com
🌐 Website: https://marketing.techsoftbd.com


By using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Thank you for choosing Rhythmic Aid Development And Consultant ltd.